Managing the online content for local and national companies, I can ensure your business is connecting with your customers. Whether it’s writing a regular blog post, or simply keeping things ticking along on your social media platforms, there are many solutions I can offer for your business.
Reasons to engage with social media?
Gain valuable customer insights
Through engaging with your customers, and listening to their chatter online, it is possible to gain valuable insights and gather useful customer information.
Brand Awareness and Loyalty
Customers can find you easily online, and once you connect with them studies show that there is a greater degree of brand loyalty
Higher Lead Conversion
Social media increases sales and customer retention through regular interaction and timely customer service. Customers expect your attention pretty quickly.
Increase Website Traffic and Search Engine Rankings
Clever content will lure customers back to your website and offer them value in their experience. The increased number of ‘shares’ due to engaging or useful content increases your company ratings in the search ratings.
Build Customer Relationships
People are social sorts, and they like to deal with, well, people. Albeit in a virtual capacity, customers like to have a dialogue. If you provide content that is useful to them, or simply interesting, this increases the opportunity for dialogue and gives the customer an opportunity to form a relationship with your company.
It doesn’t have to be a huge social media campaign – I manage to trickle-feed social media for a few small, local companies – and it needn’t be expensive. I can even set up your social media pages from scratch if you choose. We can chat it over. Just get in touch and let me know what you’re after.